Frequently Asked Questions

Classes and Workshops

I’ve paid a deposit online. When do I pay the balance?
The balance is payable in full at the beginning of class on the first day of the pottery course, camp or workshop.


What should I wear?
You should wear comfortable clothes that you don’t mind getting messy.


Will we get to use a pottery wheel in class?
I have 5 pottery wheels in the workshop and many of the classes I run include the wheel. However, check the details of the course or workshop that you are booking in for as some concentrate on hand building skills only, where you will learn to make pieces using slab, pinch and coil pottery.


Will I be able to bring home all my work at the end of the final class?
All your work will need to be dried, glazed and twice fired before being ready for collection. Pieces are generally ready for collection approximately 3-4 weeks after the course or workshop finishes.


What if I cancel?
If you are unable to attend the course or workshop, please notify me via email at least 10 days before the start date and I will issue you with a full refund of your deposit. If you cancel less than 10 days before the start date I will be unable to refund your deposit unless your place can be filled.


Is my registration/ticket transferrable?
Yes. If you are unable to attend you can transfer your place to someone else. Just send me an email to let me know their name and contact details.


Do you take bookings for private groups?
Yes. I’m always delighted to accommodate a private group. Private group bookings must have a minimum of 5 and I can cater for up to 12 people. If you would like to make a group booking please phone or email to discuss your requirements. You can get me at hello@loughgurpottery.com or phone +353 89 2683100.

Products

Where are you located?
I produce all of my pottery in my studio which is 5 minutes drive from the lake at Lough Gur near Bruff in Limerick, Ireland. The studio is open by appointment only but my work is stocked next door at Rockbarton Garden Centre, V35FH29.


Can I visit your workshop?
My studio is open by appointment for classes and workshops only. If you wish to purchase my work, it is stocked next door to the studio at Rockbarton Garden Centre, V35FH29.


Where can I buy your work?
My work is for sale at Rockbarton Garden Centre, Bruff, Co. Limerick, V35FH29. I also sell my work at Made-Limerick, 113 Henry Street, Limerick City. I sell my work online and update my webshop every 2 months. I also sell at craft fairs occasionally. Follow me on Instagram and Facebook to keep up to date with where my work will be available.


Do you hand make all of your own pottery?
Yes, everything is handmade. I use the traditional hand building techniques of slab, pinch and coil as well as throwing on the potter’s wheel.


What temperature do you fire to?
All of my pottery is made from durable stoneware clay. It is twice fired, initially to 999°C in the bisque firing and then to 1200°C in the glaze firing.


What methods of payment do you accept?
I accept all major credit and debit cards. Payment is taken through Stripe. It is safe and secure and I do not hold your financial details on file. Orders will be shipped once payment has been processed.


What does the collection option mean?
If you are local to the area or planning on passing through, you may select the COLLECTION option at checkout. Once you have placed your order, I will email you so we can coordinate a collection time. In general your order can be collected at Rockbarton Garden Centre or at my own studio.


Do you make custom orders?
Sorry, I’m not currently accepting custom orders.


Do you take wholesale orders?
No I don’t do wholesale presently.